FAQs

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How can I use the library or recreational facilities on campus?

With your Syracuse University Alumni Association ID card, you can obtain

To receive your SU Alumni ID card, stop by the Office of Alumni Engagement and Annual Giving at 200 Walnut Place during normal business hours. Not in Syracuse? Contact Alumni Engagement at 315.443.3258 or sualumni@syr.edu to request your card.

What other benefits can alumni take advantage of?

  • Insurance Programs
    • Syracuse University partners with Mercer Consumer, a service of Mercer Health & Benefits Administration LLC, to offer Syracuse University alumni access to auto, homeowner/renters, life, health, long-term care, and disability insurance (subject to state laws). Visit Mercer for more information.
    • Liberty Mutual offers Syracuse University alumni great savings on quality auto and home insurance.* Call 800.699.4283 or visit Liberty Mutual to get a free quote.
  • Alumni Tours: Travel with SU The Syracuse University Alumni Association offers a variety of exceptional tours each year. Check out our list of tours, and read all about our upcoming travel destinations. We hope you’ll consider traveling with your fellow alumni!
  • Free access to BrandYourself BrandYourself is an online reputation management services company that provides do-it-yourself tools and in-house services to help people monitor, improve, build, and protect their online presence. Sign up using your “syr.edu” email address.

How can I obtain my Syracuse University transcript?

The Office of the Registrar has implemented a new electronic transcript request and fulfillment process that offers advanced security features and improved efficiency and speed. Requests can be made online 24/7, and you will have access to real-time, end-to-end tracking that shows when the transcript request was fulfilled and when it is received. As a result of the new process, average transcript delivery will be within hours of the request.

Transcripts will be provided at a charge of $12, which helps cover the cost of the added security and other enhanced features of the new system. There is an additional charge of $2.50 for U.S. domestic delivery and $5 for international delivery for paper transcripts.

For more information, please contact the Office of the Registrar.

Why aren’t I receiving email invitations to events in my area?

We rely on the information alumni provide on their ’Cuse Community profile for our email communications. To update your communication preferences and your profile in the Alumni Directory, first log in with your ’Cuse Community username and password. If this is your first visit please sign up before continuing. If you are unable to log in, you can send us an update using the Alumni Update form. You can also read our detailed list of instructions for updating your profile.

Why aren’t I receiving emails from Syracuse University?

We may need an updated email address for you or it's also possible you need to update your email communication preferences. To update your communication preferences and your profile in the Alumni Directory, first log in with your ’Cuse Community username and password. If this is your first visit please sign up before continuing. You can also read our detailed list of instructions for updating your profile.

For communication specific updates, look for the Email Preferences section in your ’Cuse Community profile and click Edit. When reviewing your email preferences, check your subscription preferences and make sure the checkbox at the bottom labeled "I have opted out by marking community email as Spam" is NOT checked. If everything looks correct and you are still not receiving emails, email cusecommunity@syr.edu for assistance.

What are some of the ways I can volunteer with Syracuse University?

Our passionate alumni can get involved with SU in many ways:

How can Syracuse University help advance my career?

The Office of Alumni Engagement and Annual Giving and the Syracuse University Alumni Association (SUAA) are pleased to offer access to programs and services that help alumni navigate the many career starts, stops, and transitions that can occur during your lifetime. For more information about services and how to get involved, visit our resources page.

How do I get tickets to upcoming Syracuse University sporting events?

All Syracuse University athletics events are run through the Syracuse University Athletics Department. Tickets for football, men’s and women’s basketball, and men’s and women’s lacrosse games at the JMA Wireless Dome can be purchased through Syracuse Athletics, or by calling 888.DOMETIX (888.366.3849).

Who is the current Chancellor at Syracuse University?

Kent Syverud assumed the leadership post in January 2014 as the 12th leader of the University. For more information on the Chancellor’s office, visit chancellor.syr.edu.

How many Syracuse University alumni are there in the world?

The Orange Network includes 241,981 alumni in 160 countries across the globe.

* Discounts and savings are available where state laws and regulations allow and may vary state to state. To the extent permitted by law, applicants are individually underwritten; not all applicants qualify.